TSC3 Locked touch screen!!!

And the touch screen is not working.

This is a bad day when this happens to you out in the field.  Sure, there are lots of  keyboard shortcuts that you can use to do *most* of the things that you can do with the touch screen….we have an earlier blog post on just that.

But… what do you do if the touch screen does not work and somehow the screen is locked?

If FN + . and FN + 8 this doesn’t work then please get them to try the following:

1. If they haven’t already done so, install My Mobiler on their PC. My Mobiler is a third party utility that allows you to control a Windows Mobile device from a PC (http://www.mymobiler.com/windowsmobile.html).

2. After installing My Mobiler, connect the PC to the TSC3 via a USB cable and Windows Mobile Device Center, or Active Sync.

3. After connecting to the controller open My Mobiler. If you click on the arrow on the right hand side of the Task bar, you should find and icon for opening My Mobiler.

4. The TSC3 screen should be displayed in the My Mobiler window. Use the mouse to slide the unlock button across.

By | 2017-11-07T23:47:24+00:00 June 10th, 2014|Survey|4 Comments


  1. Pat February 13, 2015 at 11:19 am - Reply

    You, sir, are a gentleman and a scholar. And you just saved this guy’s ass. Thanks a million.

  2. Bob July 27, 2016 at 7:13 am - Reply

    Saved my ass too. This is THE only way. Gotta love when you can fat finger a button and have absolutely no way to unlock on keypad! Quick 5 min fix on PC though!

  3. Jacob April 29, 2017 at 8:19 pm - Reply

    Just saved my ass as well!

  4. Mark May 1, 2017 at 2:21 pm - Reply

    Thank you! Thank you! Thank You!!!

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